Privacy Notice at Claregate Dental

Privacy Notice and Cookie Policy

This privacy policy sets out how Claregate Dental Practice Ltd uses and protects any information that you give us when you use this website.

Claregate Dental Practice Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Claregate Dental Practice Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

More detailed information about our data protection compliance in the practice can be found in our Privacy Notice for Our Patients.

Specific information about data protection through our website is outlined below:

What we collect

Personal information submitted by you is collected from this website. That information is used to help us contact you, e.g. to book an appointment, by email or phone. The information is held securely by the practice and is not disclosed to anyone else (unless you give us your consent, e.g. your personal information is released as part of a patient referral).

Cookies are collected from this website too (see below).

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Switching off cookies in your internet browser:
Internet Explorer

• Click the Tools button, and then click Internet Options.
• Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies.
• And then click OK.

Blocking cookies might prevent some webpages from displaying correctly.

Google Chrome

• • Click the wrench/spanner tool icon on the browser toolbar.
  • Select Settings.
  • Click the Under the Hood tab.
  • Click Content settings in the “Privacy” section.
  • Click the Cookies tab in the Content Settings dialog that appears:1. Delete Cookies

2. Block cookies by default
3. Allow cookies by default

Firefox

• At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options
  Select the Privacy panel.
• Set Firefox will: to Use custom settings for history.
• Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them.
• Click OK to close the Options window

Safari

• Go to the Safari pull down menu.
• Select Preferences.
• Go to the “Security” tab.
• Under “Accept Cookies”, set it to accept, reject, or selectively accept cookies.

More detailed information about how we handle your personal data can be obtained by contacting us at the practice.

Confidentiality Statement

The practice complies with Data Protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

• To provide further dental treatment for you, e.g. from hospital services or referral practices.
• To help you get other services e.g. from a GP practice. This requires your consent.
• When we have a duty to others e.g. in child protection cases, anonymised patient information will also be used at local and national level to help appropriate authorities.
• Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your dental records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the dental staff.

Your Records

Under the Data Protection Act 1998 you are entitled to access your dental records should you need to. If you require a copy we can do this for you for a small handling fee to cover the costs of printing and photocopying. All requests should be made in writing to Mr Gupta and records will be made available in line with practice policy. The data controller is Mr Gupta and our registration number with the Information Commissioner’s Office is ZA088617.

Freedom of Information

Copies of our publication scheme can be requested from the reception desk.